ex;it is an experience design and strategy firm that designs the connection between people, information and environment. ex;it helps complex organizations advance their missions through design, research and a deep understanding of how people experience the places where they work, learn, heal and discover.
Our work encompasses visitor experience assessment, brand revitalization, design strategy, information architecture, wayfinding, placemaking, environmental graphic design, exhibit design and donor recognition. The seamless blending of digital and physical experiences characterizes our placemaking work.
Leaders call upon ex;it to help make big change happen. CEO’s choose ex;it for its ability to bring people together, clarify goals and implement change. Big change is designing a comprehensive wayfinding system of a statewide University; engaging a surrounding community to determine design strategies for a new regional medical campus; or re-energizing the brand and mission for a high-growth public company.
Convening stakeholders begins the in-depth Touchpointing (TM) process ex;it uses to gain mission clarity and build trust and enthusiasm across an organization. We are recognized for our successful stakeholder engagement and qualitative research. Our team has interviewed over 2,000 people: people who know their voices were heard.
Our clients are leaders in higher education, healthcare, culture, technology and development. Our team’s skillsets include strategic planning, graphic design, branding, architecture, digital technology, information design, organizational dynamics, project management and finance. Alan Jacobson is founder and President of ex;it.
J2 Design Partnership
ex;it's sister studio, J2 Design Partnership, is a Brand Strategy and Visual Communications agency. Their work encompasses brand design, compelling printed materials and web and digital communications. Clients include Harlem Academy, University of Pennsylvania School of Social Policy, Bartram’s Garden, Discover PHL and Brandywine Realty Trust. visit J2 Design Partnership
"The ex;it design team embraces true collaboration and is passionate about creating elegant integration of communication and graphics within the places we design. We have thoroughly enjoyed the collaborative process from conception through completion."
Jim Herr, AIA, Project Director
Rafael Vinoly Architects
"On our Innovation Neighborhood project, Alan Jacobson has gone from consultant to co-author because of the huge amount of value that he’s added in terms of new creative ideas."
John A. Fry, President
"ex;it has exceeded our expectations in terms of expertise, accessibility, follow-through, professionalism, communication, work product and service. We were able to utilize Alan in front-line negotiations with our highest level donors and board members, as he had quickly established credibility and trust with these demanding individuals. Alan and his team consistently delivered, even when given turn-around times. They clearly know their business, have exceptional creative talents, and listen to the customer."
Sherri Bishop, Esq.
, Chief Development Officer
University Hospitals, Cleveland
"ex;it is energetic, enthusiastic and creative. Brainstorming with them is engaging, fun and collaborative--and more importantly results in a readily executable business strategy. Alan and his team take the time to understand the needs of our audience and translate our vision into smart, on-target identity solutions that differentiate our brand and message."
Jerry Sweeney, President
Brandywine Realty Trust
"ex;it has been an invaluable resource as we prepare to open our new hospital facility. The design team guided us through a holistic process that was much more than just wayfinding, and has become a partner with us in developing marketing and operational strategies to ensure the best patient experience.”
Patty Lubrano, MSN, FACHE, Director Clinical Resources